You've got questions? We've got answers...
- About FedChoice Credit Union
- Account Questions
- ATM Questions
- Checking Questions
- Debit Card Questions
- Federal Government Related Questions
- Financial Literacy Questions
- General Product and Service Questions
- Home Banking Questions
- ITM Questions
- Loan and Credit Questions
- Miscellaneous Questions
- Roth IRA Questions
- Security Questions
- Share Certificate Questions
- Texting Questions
No, they are not necessary for ITMs.
No. ITMs perform all functions ATMs perform, but also include a face-to-face experience with a FedChoice Financial Service Advisors which allows for many more types of transactions.
You will be charged an ATM fee for any ATMs outside of our network. To avoid this, we recommend using a Surcharge Free ATM. Click here to view a map of Surcharge Free ATMs in your area.
Touch the screen to begin your transaction and a Financial Service Advisor will soon appear on video. They can then help you with your transaction, just like they were sitting in front of you in person!
Financial Service Advisors will be available from:
| Monday, Tuesday, Thurs. | 8:30 a.m. - 4:00 p.m. |
| Wednesday | 9:30 a.m. - 4:00 p.m. |
| Friday | 8:30 a.m. - 4:00 p.m. |
During off hours, you can continue to use the ITM to make payments, deposits and complete withdrawals!
ITM stands for Interactive Teller Machine. Members can speak directly to a teller through a live two-way video.
Members can perform all functions of an ATM at an ITM in addition to:
- Cashing Checks
- Cash and Check Deposits and Withdrawls
- Loan Payments and Transfers
FedChoice locations currently offering ITMs are:
- Lanham
- Brentwood
- New Carrollton
- IRS National
- IRS Philadelphia
Deposits made at an ATM are held for 2 business days on balances up to $4800.00. However, up to $225.00 will be available immediately. The full hold policy can be located under the Funds Availability Policy included in your Member Account Agreement.
FedChoice no longer offers or issues ATM Cards. However, we offer a Debit Card with even more perks! Check it out!