You've got questions? We've got answers...
- About FedChoice Credit Union
- Account Questions
- ATM Questions
- Checking Questions
- Debit Card Questions
- Federal Government Related Questions
- Financial Literacy Questions
- General Product and Service Questions
- Home Banking Questions
- ITM Questions
- Loan and Credit Questions
- Marquis Data Incident
- Miscellaneous Questions
- Mortgage Questions
- Online Banking Change
- Roth IRA Questions
- Security Questions
- Share Certificate Questions
- Texting Questions
No, they are not necessary for ITMs.
No. ITMs perform all functions ATMs perform, but also include a face-to-face experience with a FedChoice Financial Service Advisors which allows for many more types of transactions.
Touch the screen to begin your transaction and a Financial Service Advisor will soon appear on video. They can then help you with your transaction, just like they were sitting in front of you in person!
Financial Service Advisors will be available from:
| Monday, Tuesday, Thurs. | 8:30 a.m. - 4:00 p.m. |
| Wednesday | 9:30 a.m. - 4:00 p.m. |
| Friday | 8:30 a.m. - 4:00 p.m. |
During off hours, you can continue to use the ITM to make payments, deposits and complete withdrawals!
ITM stands for Interactive Teller Machine. Members can speak directly to a teller through a live two-way video.
Members can perform all functions of an ATM at an ITM in addition to:
- Cashing Checks
- Cash and Check Deposits and Withdrawls
- Loan Payments and Transfers
FedChoice locations currently offering ITMs are:
- Lanham
- Brentwood
- New Carrollton
- IRS National
- IRS Philadelphia