When Making the Connection Matters
You’re never more than a call, click or short distance away from accessing your FedChoice accounts or connecting with our Member Care Center.
Send An E-mail Schedule an Appointment (Lanham, MD)
| FedChoice Phone Service | |
|---|---|
|
Member Care Center Mon., Tues., Thurs., Fri. - 8:30 a.m. to 4:00 p.m. Wed. from 9:30 a.m. to 4:00 p.m. |
301.699.6151 800.969.6151 (outside the DC Metro area) |
| Member Care Center Fax | 301.429.0488 |
| Member Care Center TTY | 301.699.6102 |
| DAVID (Digital Automated Voice Interactive Dialing) |
301.699.6111 800.969.8443 |
| Lost or stolen VISA credit or debit card |
888.241.2510 (inside of U.S.) 909.941.1398 (outside of U.S.) |
| Lost or stolen ATM card |
301.699.6151 800.969.6151 |
| Headquarters Fax | 301.429.0488 |
| New Loan Inquiries (except mortgages) | 301.699.6100 ext. 5626 (L-O-A-N) |
| New First Mortgage Inquiries | 301.699.6100 ext. 4663 (H-O-M-E) |
| Existing First Home Mortgage Applications | 571.450.8337 |
| Existing Mortgage Payment/Document Inquiries with Colonial/CU Members (Legacy) | 800.937.6002 |
| Credit Union-Related Services | |
| FedChoice BillPay | 877.580.0242 |
| ScoreCard Rewards | 800.854.0790 |
For Mailing or Shipping
FedChoice Federal Credit Union
10001 Willowdale Rd.
Lanham, MD 20706
If you would like a copy of your credit card account agreement under an open-end (not home-secured) consumer credit plan, please call 800.969.6151.