Contact FedChoice



When Making the Connection Matters

You’re never more than a call, click or short distance away from accessing your FedChoice accounts or connecting with our Member Care Center.

To Send An E-mail: Simply click here to start >

To Schedule An Appointment for the Lanham FSC: Simply click here to start >

FedChoice Phone Service
DAVID (Digital Automated Voice Interactive Dialing) 301.699.6111
Lost or stolen VISA® credit or debit card 888.241.2510 (inside of U.S.)
909.941.1398 (outside of U.S.)
Lost or stolen ATM card 301.699.6151

Member Care Center
Mon., Tues., Thurs., Fri. - 8:30 a.m. to 4:00 p.m.
Wed. from 9:30 a.m. to 4:00 p.m.

(outside the DC Metro area)

Member Care Center Fax 301.429.0488
Member Care Center TTY 301.699.6102
Headquarters Fax 301.429.0488
New Loan Inquiries (except for first mortgages) 301.699.6100 ext. 5626 (L-O-A-N)
New First Mortgage Inquiries 301.699.6126
Existing First Home Mortgage Applications 301.699.6100 ext. 4663 (H-O-M-E)

Existing First Mortgage Payment/Document Inquires


Existing First Mortgage Payment/Document Inquiries
CU Members Mortgage

Credit Union-Related Services
FedChoice BillPay 877.580.0242
ScoreCard Rewards 800.854.0790



For Mailing or Shipping:
FedChoice Federal Credit Union
10001 Willowdale Rd.
Lanham, MD 20706

If you would like a copy of your credit card account agreement under an open-end (not home-secured) consumer credit plan, please call 800.969.6151.