Contact FedChoice

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When Making the Connection Matters

You’re never more than a call, click or short distance away from accessing your FedChoice accounts or connecting with our Member Care Center.

To Send An E-mail: Simply click here to start >

To Notify Us of Suspected Fraud on a Card: Simply click here to start >

FedChoice Phone Service
FedChoice FoneTeller (PIN required) 301.699.6111
800.969.8443
Lost or stolen VISA® credit or debit card 888.241.2510 (inside of U.S.)
909.941.1398 (outside of U.S.)
Lost or stolen ATM card 301.699.6151
800.969.6151

Member Care Center
Mon., Tues., Thurs., Fri. - 8:30 a.m. to 4:00 p.m.
Wed. from 9:30 a.m. to 4:00 p.m.

301.699.6151
800.969.6151
(outside the DC Metro area)

Member Care Center Fax 301.429.0488
Member Care Center TTY 301.699.6102
Lanham Headquarters Financial Service Center 301.699.6100
Headquarters Fax 301.429.0488
New Loan Inquiries (except for first mortgages) 301.699.6100 ext. 5626 (L-O-A-N)
New First Mortgage Inquiries 301.699.6100 ext. 4684 or 301.699.6126 option 4. 
Existing First Mortgage Applications                                                  301.699.6100 ext. 4663 (H-O-ME)
Credit Union-Related Services
FedChoice BillPay 877.580.0242

For Mailing or Shipping:
FedChoice Federal Credit Union
10001 Willowdale Rd.
Lanham, MD 20706

If you would like a copy of your credit card account agreement under an open-end (not home-secured) consumer credit plan, please call 800.969.6151.