When Making the Connection Matters
You’re never more than a call, click or short distance away from accessing your FedChoice accounts or connecting with our Member Care Center.
To Send An E-mail: Simply click here to start >
To Notify Us of Suspected Fraud on a Card: Simply click here to start >
FedChoice Phone Service
| FedChoice FoneTeller (PIN required) |
301.699.6111
800.969.8443 |
| Lost or stolen VISA® credit or debit card |
888.241.2510 (inside of U.S.)
909.941.1398 (outside of U.S.) |
| Lost or stolen ATM card |
301.699.6151
800.969.6151 |
|
Member Care Center
Mon., Tues., Thurs., Fri. - 8:30 a.m. to 4:00 p.m.
Wed. from 9:30 a.m. to 4:00 p.m.
|
301.699.6151
800.969.6151
(outside the DC Metro area)
|
| Member Care Center Fax |
301.429.0488 |
| Member Care Center TTY |
301.699.6102 |
| Lanham Headquarters Financial Service Center |
301.699.6100 |
| Headquarters Fax |
301.429.0488 |
| New Loan Inquiries (except for first mortgages) |
301.699.6100 ext. 5626 (L-O-A-N) |
| New First Mortgage Inquiries |
301.699.6100 ext. 4684 or 301.699.6126 option 4. |
| Existing First Mortgage Applications 301.699.6100 ext. 4663 (H-O-ME) |
| Credit Union-Related Services |
| FedChoice BillPay |
877.580.0242 |
For Mailing or Shipping:
FedChoice Federal Credit Union
10001 Willowdale Rd.
Lanham, MD 20706
If you would like a copy of your credit card account agreement under an open-end (not home-secured) consumer credit plan, please call 800.969.6151.