When Making the Connection Matters
You’re never more than a call, click or short distance away from accessing your FedChoice accounts or connecting with our Member Care Center.
To Send An E-mail: Simply click here to start >
To Notify Us of Suspected Fraud on a Card: Simply click here to start >
FedChoice Phone Service
|FedChoice FoneTeller (PIN required)
|Lost or stolen VISA® credit or debit card
||888.241.2510 (inside of U.S.)
909.941.1398 (outside of U.S.)
|Lost or stolen ATM card
Member Care Center
Mon., Tues., Thurs., Fri. - 8:30 a.m. to 4:00 p.m.
Wed. from 9:30 a.m. to 4:00 p.m.
(outside the DC Metro area)
|Member Care Center Fax
|Member Care Center TTY
|Lanham Headquarters Financial Service Center
|New Loan Inquiries (except for first mortgages)
||301.699.6100 ext. 5626 (L-O-A-N)
|New First Mortgage Inquiries
||301.699.6100 ext. 4684 or 301.699.6126 option 4.
|Existing First Mortgage Applications 301.699.6100 ext. 4663 (H-O-ME)
|Credit Union-Related Services
For Mailing or Shipping:
FedChoice Federal Credit Union
10001 Willowdale Rd.
Lanham, MD 20706
If you would like a copy of your credit card account agreement under an open-end (not home-secured) consumer credit plan, please call 800.969.6151.