Get ready for an updated survey experience. FedChoice is refreshing how we gather member feedback to ensure we’re always providing you with the best service possible.
How it works: After a transaction, call, or visit, you may receive an email from FedChoice@express.medallia.com with the subject line "FedChoice requests your feedback."
These surveys take less than five minutes to complete. The information you provide is reviewed by our entire team and used directly to improve your experience with our products and staff. Thank you for being a valued member!
To give you a preview of the new 'look and feel,' here is a sample test survey featuring our Brentwood location.
