Weather Alert

Tuesday, January 7, 2020

Due to the impending inclement weather, the following Financial Service Centers will be closing at 12:30pm today:

National - 1111 Constitution Ave, Washington, DC 20224

New Carrollton - 5000 Ellin Road, New Carrollton, MD 20706

ATF - 99 New York Avenue, Washington, DC 20002


The Lanham (10001 Willowdale Rd.), Brentwood (900 Brentwood Rd. NE) and Philadelphia (2970 Market St.) Financial Service Centers and the Member Care Center will close at 2:00 PM today, January 7, 2020.

Online Chat and email services are availableJust login to eBanking and click on “Help and Support” to get started. As of 8:30am, our friendly eServices representatives will be ready to help. Please note, our Chat option has been getting high traffic and may not appear. If it isn't available we recommend you send us a secure message and we will respond as quickly as we can. Our physical locations may be closed, but our eServices are ready and waiting to help!

Additional ways to access your account - eBanking (online and mobile), all FedChoice ATMs and our surcharge-free ATM networks are available.

Thank you for your understanding.