Meet DAVID, Your New Virtual Assistant - Coming Soon
Control Your Finances From Your Phone
|To access DAVID, dial 301.699.6111 • 800.969.8443.
Our new virtual assistant DAVID (Digital Automated Voice Interactive Dialing) will allow you to have 24/7/365 access to your accounts. DAVID is an upgrade to our existing FoneTeller system that features conversational Interactive Voice Response (IVR) similar to Alexa® or Siri.® Soon, you'll be able to speak into your phone using and get information about your account balance rather than needing to know a ton of prompts to get where you need to go.
As of December 1st, 2021, we will start opening up access to DAVID. This will be done in stages to allow the new Artificial Intelligence powering the system time to learn - yes, DAVID will be learning as we go along! So while you may not immediately find DAVID on the other end of your call, as we head into 2022, more and more members will be speaking with him.
With DAVID you can:
- Inquire about account and loan balances
- Obtain your transaction history
- Hear when your last payroll deposit was made
- Withdraw funds by check
- Transfer funds
- Make cash advances (with your Instant Access Line-of-Credit)
- Access your Visa® credit or debit card account
Enjoy freedom and peace of mind with additional access to your accounts anytime. DAVID is here for you where and when you need it for all your banking needs.