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Credit and Debit Card Issues

Issues with Cards

 

Update: At this point in time, ATM and Debit cards should be working as normal. 

If you do have an issue, we strongly suggest double checking:

  • Your expiration date - ensure that you are using your most recent card and that it is still valid.
  • Card Controls in the FedChoice Mobile App - if you use Card Controls, your card may be turned off or limited as to where you can use it. 

Members may still experience issues with using their Credit cards but we are nearing a resolution on this challenge. 

Please contact us at 301.699.6151 or 800.969.6151 for any issues you are experiencing with your FedChoice cards. 

We apologize for the ongoing inconvenience.

Updated: 12/5/22 - 4:06pm EST

 

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